United Airlines Customer Service

Last updated on October 28th, 2022 at 10:24 am

When it’s about getting reliable assistance, United Airlines has always been the first choice for many customers. Have you ever thought about why most of the passengers prefer to travel with United Airlines? It is because United Airlines is supported by the robust United Airlines Customer Service experts team who operate their best assistance Monday to Friday. If you have traveled with United Airlines or not yet then still this guide will be going to let you know all the services that you will get from the experts of United Airlines Customer Service. Read below to learn everything.

Best Three Methods to Get the quick Assistance 

1- Online Method

Step-1 Launch the website on your device.

Step-2 Open the contact page.

Step-3 Now, enter all the required information in the form to proceed. 

Step-4 If you have issues and want to resolve them, you need to provide an alternative number to receive the call from United Airlines Customer Service. 

Step-5 Now, you can fill the last text box with your feedback, then click on the submit button.

2- Connecting with United Airlines Customer Service Internationally

Step-1 Open the Customer Contact Page of United Airlines.

Step-2 Now select the correct country.

Step-3 There will be an extensive menu for selecting the country. If you haven’t found your region, then don’t worry. Just scroll down slowly-slowly, and then the rest of the area will appear on the screen.

Step-4 Now, you will see all the contact information of United Airlines on the screen.

3- Making a call from Canada or United States

Step-1 If you prefer to speak English, dial the United Airlines Customer Service Toll-free number 1 (800) 864-8331. 

Step-2 If you don’t prefer English, then several toll-free numbers are available for customers of other languages. 

Step-3 Follow the Voice Main Menu and get the solution on call.

Fortunately, the assistance of United Airlines Customer Service experts is available on the WhatsApp and iMessage applications. Therefore, connecting with United Airlines experts through WhatsApp and iMessage will not ask for any charges to serve you the assistance. 

Why Should I Trust in United Airlines Customer Service?

For the excellence of the United Airlines Terminal, onboard, employee services, and United Airlines has achieved a 3-Star Certification. In addition to seats, amenities, food and drinks, IFE, cleanliness, and other factors, product evaluations also consider crew members on the ground and in the cabin.

Is United Airlines Customer Service Reliable?

United Airlines Customer Service is a single platform that allows you to resolve any issues related to airlines, even at home. In the past, passengers used to go to the airport directly to talk to a Live Representative. Come forward; any issue can be sorted out online now with the help of United Airlines Customer Service. Whether booking flight tickets or any other assistance related to your need, everything can be sorted right here with the most reliable assistance. 

Services that United Airlines is Providing to their Customers

• Bookings
• Flight Upgrades
• Cancellations and Refunds
• Booking Modification 
• Booking flight with miles
• Baggage
• Delayed flights
• Damaged luggage 
• Account related information
• Seat selection
• Fare related issues
• Misplaced items
• Baggage
• Check-in
• Senior citizen assistance
• Flight status

Common Services Requested by Customers

• Check-in Assistance
• Baggage Assistance
• Delayed or canceled flight assistance
• Flight status
• Security assistance
• Cancellation

Charges to Call United Airlines Customer Service Representative

The cost to connect with the Live representative of United Airlines Customer Service varies. Charges depend on the region of the customer. For example, if two customers have the same issue but belong to various areas, then the cost to connect with United Airlines’ customer service will be different. 

• $25 by phone
• $10 on the Local Air Ticket Office
• $50 for Airport Assistance

Recent Issues of United Airlines Customers

• I need my flight information. Can you please send it to my email?
• The wrong name on the flight ticket, so I need to update it.
• Where do I complain to United Airlines?
• Does United Airlines have a chat option?
• Does it cost to call United Airlines?

United Airlines Customer Service Assistance at Airport

It would be best if you headed to the assistance desk when you get to the airport. This might be located inside the terminal or outside. Assistance points typically feature a logo relating to disabilities and a buzzer or phone so you can call for help if they are not manned at the time.

Among the values of United Airlines are equality and diversity, fly right, fly united, Travel kindly, and Travel above and beyond. These values are the foundation for United Airlines’ overall operations and endeavors. They are effectively in charge of the business’s final success.

Frequently Asked Questions by United Airlines Customers

Are United Customer Service 24 Hours? 

No, the customer service of United Airlines is not available for 24 hours. To connect with the experts of United Airlines, the timing is 8:30 am to 5:00 pm from Monday to Friday. 

Where do I complain to United Airlines?

There is a form available to file a complaint to United Airlines, which you can get by visiting the official website of United Airlines. 

How long is the hold time for United Airlines?

When you call United Airlines Customer Service, the hold time can vary. While connecting with the United Airlines experts on call, you probably will need to wait for a long time, like 2 hours, 7 hours, or maybe 9 hours. If the call is disconnected, the experts will surely make a callback to you.  

Related: United Airlines Reservations